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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Clayton Johns

August 21, 2024

5  out of  5
rating by Clayton Johns
"Mike is awesome. He came highly recommended from a friend and did not disappoint. We moved from out of state and Mike made the process very easy and kept us up to date. If we had any questions, he got us the answer quickly, often in minutes or within the hour. He is very accessible outside of normal business hours as well"
We responded:
"Hi Clayton! Thank you so much for the great review. Welcome to CA! Happy to be working with you and your family!"
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Ryan Lehman

May 22, 2024

5  out of  5
rating by Ryan Lehman
"I recently had the pleasure of working with Mike Ferraro Jr. at Newport Beach State Farm® Insurance, and I couldn't be more satisfied with the experience. Mike's exceptional attention to detail and extensive insurance background truly set him apart from others in the industry. From our first meeting, it was clear that Mike is not only knowledgeable but also genuinely invested in his clients' well-being. He took the time to thoroughly understand my specific needs and concerns, ensuring that every aspect of my coverage was tailored to fit perfectly. His meticulous approach gave me confidence that nothing was overlooked, and his ability to explain complex insurance terms in a clear and concise manner was incredibly helpful. Mike's expertise in the field of insurance is evident in every interaction. His deep understanding of the various policies and coverage options available meant that he could provide informed recommendations that were both comprehensive and cost-effective. Whether it was auto, home, or life insurance, Mike's advice was always spot-on and demonstrated his commitment to offering the best possible protection for my family and me. What truly impressed me was Mike's proactive communication. He consistently kept me updated throughout the process and was always available to answer any questions I had. His dedication to providing top-notch service made me feel valued as a client, and I never once felt like just another number. In summary, Mike Ferraro Jr. at Newport Beach State Farm® Insurance exemplifies what it means to offer exceptional customer service and professional expertise. If you're looking for an insurance agent who will go above and beyond to ensure your peace of mind, I highly recommend reaching out to Mike. His attention to detail and extensive background in insurance make him a standout choice for all your insurance needs."
We responded:
"Hey Ryan! Thank you for the amazing feedback and review! It truly is my pleasure to work with you and your family when it comes to your insurance needs!"
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Joseph Pellizzon

April 10, 2024

5  out of  5
rating by Joseph Pellizzon
"My wife and I have been using Mike and State Farm for years and could not be happier about the service him and his office have provided. He's an excellent communicator who takes the time to explain things in clear detail. His knowledge and expertise of homeowner's insurance - along with the recommendations he made while we were in escrow - are going to save us a lot of money in the long run. Thank you Mike and team!"
We responded:
"Hey Joseph, thank you so much for the great review and feedback! We are always here for you and your family! Thanks again!"
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Dee Dee Juneau

March 29, 2024

5  out of  5
rating by Dee Dee Juneau
"Mike Ferraro Jr. & his team @ State Farm have been incredibly helpful to me and my entire family. We’ve had other insurance providers in the past and none have been as great as Mike & his team. Top notch!!"
We responded:
"Thank you so much for the review! We truly appreciate and enjoy working with you and your family! Thanks!"
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Jeff Cusick

March 17, 2024

5  out of  5
rating by Jeff Cusick
"Amazing service"
We responded:
"Jeff, thank you very much for the positive review! We very much enjoy working with you and your family! "
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Weston Isler

February 28, 2024

5  out of  5
rating by Weston Isler
"Mike and his entire staff are absolutely amazing. From their friendliness to their willingness to help in all situations, I am completely confident in utilizing various plans from Mike and State Farm with full trust they are looking out for our best interests. Highly recommend Mike and his team!"
We responded:
"Hi Weston, thank you for the review and kind words! We truly do enjoy working with you and your family!"
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Colin Haentjens

September 25, 2023

5  out of  5
rating by Colin Haentjens
"Sebrena was extremely friendly and helpful!"
We responded:
"Hi Colin! Thank you for the review! Sebrena, and our entire Team are very thankful to work with you!"
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Herd of Us

March 27, 2022

5  out of  5
rating by Herd of Us
"I contacted Sebrena Martines about auto insurance. Not only did she find me the best plan for my budget but for a minimal fee was able to bundle it together with renters insurance. She has been prompt and courteous with any questions I've had over the years. Ms. Martines has created a life long customer of State Farm."
We responded:
"Thank you for the great review, Paul! Sebrena and the rest of our team really enjoy working with you!"
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Matthew Klimkowski

March 27, 2022

5  out of  5
rating by Matthew Klimkowski
"Nothing but great things to say about Mike Ferraro Jr. He is prompt, professional, and articulate. The coverage he recommended is the coverage I needed, and he always makes himself available. I am very happy with my experience with Mr. Ferraro."
We responded:
"Hey Matt! Thank you so much for the kind review. We love working with you!"
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Khang Nguyen

March 1, 2022

5  out of  5
rating by Khang Nguyen
"Most pleasant experience I have ever had when working with auto insurance of any kind. Sebrena Martinez was responsive, knowledgeable and went above and beyond to make sure she found an auto policy to take care of me. Not only did she give me better insurance coverage, she lowered my rate! I would highly recommend her for your auto insurance needs. Thank you Sebrena! :)"
We responded:
"Hi, Khang! Thank you so much for the great review as well as the kind words regarding Sebrena. Sebrena is awesome, and we are very lucky to have her as part of our Team. We are very excited and honored to be working with you!"
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Lennon Muschinski

February 18, 2022

5  out of  5
rating by Lennon Muschinski
"I’ve been with State Farm for many years now with Sebrena taking care of all my needs. Credit cards, life, and auto. They were able to refinance my car and drop down my interest rate from 5% to 2.7%! Sebrena is very detailed oriented, fast, follows-up, and really cares about people. She is the only person I trust with insurance. Mike has a great team."
We responded:
"Thank you for the great review and feedback, Lennon! We are so lucky to have Sebrena as part of our Team. Sebrena, as well as our entire office is here to assist you with all your insurance needs! Thank you for your loyalty to our Agency!"
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Weston Isler

February 16, 2022

5  out of  5
rating by Weston Isler
"I highly recommend Mike to anyone looking for any type of insurance. He is extremely knowledgeable and honest and makes sure our interests are being looked out for. Mike knows the in's and out's of this business and his expertise in his field is admirable. He is fully transparent in informing and recommending solutions for our specific needs and we are extremely happy with the way Mike supports our home, auto, and various other insurances. Look no further!"
We responded:
"Hey Weston, thank you for the kind words and review! It is truly our pleasure here at our Agency to work with you and your family!"
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Thomas McEachern

February 10, 2022

5  out of  5
rating by Thomas McEachern
"I’ve had my insurance with Mike since 2016. He and his staff are always on top of whatever I need and always have great attitudes! Whether it’s a text/call/email they’re always there!"
We responded:
"Thomas, we truly love working with you and your family! Thank you for your trust and loyalty over the years, and thank you for the review!"
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David Linzmeier

February 9, 2022

5  out of  5
rating by David Linzmeier
"Mike is the best around! I have referred countless people to Mike and his team. My clients always choose to go with Mike and his team because of their topnotch service and great rates. I look forward to using Mike on my next home purchase as well."
We responded:
"Thank you, David for the confidence in our office, as well as the trust! We love working with you and your clients!"
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Lauren Brittain

January 25, 2022

5  out of  5
rating by Lauren Brittain
"My husband and I have been with Mike’s agency for years. They have always been extremely knowledgeable, responsive and friendly. I really feel that Mike and his team care about their customers. They’re consistently willing to answer questions and concerns I may have. They even reviewed my policies last year and saved me some money! I definitely recommend going with Mike’s agency for your insurance needs!"
We responded:
"Lauren, thank you so much for the kind words, and your family's loyalty to our Agency. We truly do love working with you and your family!"
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Matt Hauser

January 25, 2022

5  out of  5
rating by Matt Hauser
"Mike has been my agent for 5+ years and I could not be more pleased with my choice. Mike is always available to personally answer any questions I may have regarding my home, life and auto insurance. Great guy, amazing team and can never go wrong with State Farm."
We responded:
"Thank you Matt! It has been a pleasure working with you for so long. Looking forward to many more years working together. We appreciate your loyalty and business!"
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Darrin Campbell

January 24, 2022

5  out of  5
rating by Darrin Campbell
"Mike and his team are true professionals, a breath of fresh air this day in age. Very easy, clear and responsive explaining the often complex world of insurance for a layman such as myself. Thank you Mike for everything your team does and keep up the great work!"
We responded:
"Thanks for the kind words, Darrin! It's always nice talking with you, and we truly appreciate working with you!"
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Christina F

January 24, 2022

5  out of  5
rating by Christina F
"Mike has been our insurance agent for years. He is always professional, friendly and happy to answer any questions we may have. His staff are also extremely helpful. We highly recommend Mike for all your insurance needs."
We responded:
"Thank you, Christina! We truly enjoy working with you and having you and your family as clients!"
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Steve F

August 13, 2021

5  out of  5
rating by Steve F
"Mike and his team are among the best! Very responsive, personable, and thorough when it comes to your insurance plan."
We responded:
"Thank you, Steve!"
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mike s

February 9, 2021

5  out of  5
rating by mike s
"Mike ferraro and his team were amazing and worked diligently to find me a good rate for my home owners insurance. They were professional and very responsive. I highly recommend them for your insurance needs."
We responded:
"Thank you Mike! We truly appreciate working with you!"
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James Andersen

May 22, 2019

5  out of  5
rating by James Andersen
"I recently relocated back to Orange County and chose Mike as my agent. He did a thorough top to bottom review of all my coverages. We made several adjustments, and also restructured my life policy. He was extremely knowledgeable and thorough, and a really nice guy. Highly recommended!"
We responded:
"Thank you James! We are very happy that we are able to assist you with your auto, renters, and life insurance!"
Profile photo of Matthew Taylor

Matthew Taylor

November 13, 2018

5  out of  5
rating by Matthew Taylor
"Mike's team is outstanding! They treat me like I am family. When my basement flooded he himself came out straight away to ensure that me and my family were okay and to help start the restoration. If you want a quality insurance agent that is genuine, work with Mike!"
We responded:
"Hey Matt, thank you for the kind words and great review. We really do enjoy being your Insurance Agent and are always more than happy to assist with your renters, auto, and life insurance!"
Profile photo of Christina Curran

Christina Curran

April 25, 2018

5  out of  5
rating by Christina Curran
"I have had my insurance with Mike for quite a few years now. His knowledge and attention to detail make it a pleasure to deal with him and his agency. He takes the time to personalize his services for your insurance needs and is always available. His staff are courtesy and helpful. It truly is the good neighbor service you would look for in a State Farm agent."
We responded:
"Thank you Christina for the kind words and review! We definitely are honored to assist you with your auto, home, and life insurance!"
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April Corrales

April 24, 2018

1  out of  5
rating by April Corrales
"Very unprofessional. Mike made several statements about my personal life. Made a distasteful joke about my upcoming divorce. Unacceptable."
We responded:
"Hi April, I am very sorry to hear that you had this experience. I do unfortunately believe that this was not our Agency that serviced your accounts, but rather a different local office. I am truly sorry about this experience, and here at our Agency we definitely attempt to pride ourselves on nothing but respectful, and top notch customer service."
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Sky21 Media

September 20, 2016

5  out of  5
rating by Sky21 Media
"I recently switched all of my insurance to Mike including all personal and commercial. On the personal side...he has all of our regular items such as auto and home, but where Mike really impressed me was his knowledge of Life Insurance and how many different options we had. He took the time to explain all the pros and cons and we choose what made sense for us. On the commercial side, we learned our previous insurance had not insured some of our vehicles appropriately and Mike showed us the potential exposure on some other angles and thus we're now properly insured...not to mention their rates are very competitive. Mike from day one has always been very responsive and professional. As a business owner, we often require new certs to work certain jobs and Mike is always on top of it. If it's not for his high standard of customer service and professionalism....it's that you'll learn he's just a great guy and those are the type of people you want around you should you have the need to use your insurance."
We responded:
"Thank you for the kind words! We love working with you on your personal, and business insurance needs! As a local/small business ourselves we take pride in helping out other small businesses too!"